[1] What’s the procedure to book the apartment?

[2] How long will it take to Buenos Aires Rent Aparts to process and answer my requests?

[3] What should I do if I have no answer from Buenos Aires Rent Aparts?

[4] Who will receive me, and who will do the check out from the apartment?

[5] After I arrive to the country, how long will it take me to get to the apartment?

[6] How the Staff of Buenos Aires Rent Aparts will know if my flight is delayed?

[7] What happens if I have to change planes and my flight number is changed?

[8] For how long the representative of Buenos Aires Rent Aparts will wait for us at the apartment?

[9] Buenos Aires Rent Aparts have a strict policy regarding Check in and Check out times?

[10] How do the phone and Internet services work in every apartment?

[11] How can I get in touch with Buenos Aires Rent Aparts during my stay in the apartment?

[12] Which services are included when it says ¨maid services¨?

[13] In which conditions should I leave the apartment at my departure?

[1] What’s the procedure to book the apartment?
You can book any apartment thru the forms in our web page, by mail to info@buenosairesrentaparts.com or by phone to (54-11)4528-2333. After this first step you will receive by e-mail instructions to follow the procedure and confirm your reservation.

[2] How long will it take to Buenos Aires Rent Aparts to process and answer my requests?
Buenos Aires Rent Aparts will process your request in no longer than 2 working days.

[3] What should I do if I have no answer from Buenos Aires Rent Aparts?
In that case, try to contact us one more time. By the forms at the web page, thru our e-mail or directly by phone to our offices.

[4] Who will receive me, and who will do the check out from the apartment?
The Staff of Buenos Aires Rent Aparts would be waiting for you at the apartment.

[5] After I arrive to the country, how long will it take me to get to the apartment?
The travel from the Airport to the city is going to take you no more than 35 to 40 minutes.

[6] How the Staff of Buenos Aires Rent Aparts will know if my flight is delayed?
The easiest way to ensure that, is to hire the travel services from the airport to the city with us, so the travel company will let us know if there is any problem with your flight.

[7] What happens if I have to change planes and my flight number is changed?
In that case you should contact the Staff of Buenos Aires Rent Aparts immediately and let us know, so we can rescheduled your arrival. If you don’t have internet access at the airport, you can always leave a message in our answering machine.

[8] For how long the representative of Buenos Aires Rent Aparts will wait for us at the apartment?
We will wait for 30 minutes after the scheduled time of arrival.

[9] Buenos Aires Rent Aparts have a strict policy regarding Check in and Check out times?
The check in / check out times is from 10:00 am to 19:00 pm. Before or after this times, an extra charge of us$20 will be charged to your account.

[10] How do the phone and Internet services work in every apartment?
In every case, the services have different procedures. Buenos Aires Rent Aparts will leave instructions at the apartment on how to use those services.

[11] How can I get in touch with Buenos Aires Rent Aparts during my stay in the apartment?
You can always call our offices 5258-2333 or by mail to info@buenosairesrentaparts.com. If you need help fast don’t hesitate to call us, we are here to help you.

[12] Which services are included when it says ¨maid services¨?
There are just a few apartments with maid services included, and it includes general cleaning of the property.

[13] In which conditions should I leave the apartment at my departure?
The apartment will have a deep cleaning after you leave, but you have to leave the apartment in acceptable cleaning and hygienic conditions.